The Management of Ibadan Electricity Distribution Company (IBEDC) has commenced the implementation of the Service Reflective Tariff (SRT) from Sept. 1, as approved by the Nigerian Electricity Regulatory Commission (NERC).
Mr John Ayodele, IBEDC Chief Operating Officer (COO), in a Statement, in Ibadan on Tuesday, said it was part of efforts to deliver excellent service to its customers.
According to the COO, the new tariff would be commensurate with the quality and availability of power supply committed to each cluster of customers under the Service Reflective Tariff.
He said that the review was critical to the provision of efficient and reliable service to customers, upgrade aging infrastructure and be responsive to the complaints of the customers.
“The new tariff plan will not only empower us to provide better service, but it will also promote fairness.
“We therefore appeal for the understanding and cooperation of our esteemed customers as we commence the implementation of the Service Reflective Tariff through prompt payment of electricity bills and vending.
“As we are resolutely committed to delivering improved and better service,” he said.
Ayodele said that the tariff review would not affect customers experiencing an average power supply availability of less than 12-hours per day power supply availability over a period of one month.
