MOJEC Prepaid Meter is one of the most commonly used meters in Nigeria.
Having witnessed a remarkable turnaround in design recently, the prepaid meter seems to be on track to deliver excellent prepaid meter services to its customers. Hence, it is no surprise that electricity distribution companies have been patronising MOJEC.
As with other meters in Nigeria, the prepaid meter is sometimes affected by faults and problems, which can hamper its functionality. So, it becomes important to understand the MOJEC prepaid meter, and what might be causing it to malfunction.
The manual that comes with the prepaid meter contains helpful information on its use and operation. However, if you don’t have access to it or you have misplaced it, go through this article.
Table of Contents
What are MOJEC Prepaid Meter Error codes?
The Error Codes In Mojec Prepaid Meter are an indication of a fault or problem currently facing the meter. They are what customers encounter when they try performing an operation or accessing the Prepaid Meter.
What can I do with error codes?
The Codes point to a particular issue. Use them to understand what might caused the problem, and provide ways to solve the problem
Common Error Codes
Note that these errors require the assistance of your electricity company or MOJEC customer care.
Error 1
This error code means RAM failure. Check to see if the Random Access Memory (RAM) is connected or working properly. If you can’t check without tampering with the meter, contact the electricity distribution company to avoid Meter Tampering.
Error 2
This code means EEPROM failure. This is a technical issue. Contact the electricity company for assistance.
Error 3
It indicates that the power supply diode has failed. In this case a technician is well equipped to fix the fault.
Error 6
In this case, you may be using a wrong key, or the key associated with the meter is faulty. To solve this issue, reach MOJEC customer care.
Error 10
The meter is unable to function due to wrong meter number. Check to see if there’s dirty contact on Keys.
AEDC MOJEC Meter Codes
These codes are not error codes. They are used on the Customer Interface Unit (CIU) to send commands and instructions to the meter so as to get information. Verified for AEDC Customers.
009
Credit Balance
040
Credit Amount
070
Current Date
100
Meter Number
048
Emergency Credit
200
Previous Charged Date
202
Previous Charged Credit
032
Total Charging Amount
045
Disable Audio Alarm
201
Previous Charged Time
203
Previous Charged Token
Ikjeja Electric (IE) MOJEC Meter Codes
These codes are used by IE Customers, note how similar they are to AEDC Mojec Meter. They are also entered on the CIU.
004
Total Import Energy
009
Credit Balance
040
Credit Amount
448
Current Month Active Total Energy.
Resetting MOJEC Prepaid Meter
If after trying all you could, but your prepaid isn’t still working perfectly. You can reset it. Follow the steps on your CIU as outlined below:
- Press 990, then Enter.
- Press 0000, then Enter, the response “Good” should Display.
- Press 999, then Enter. You should see “Reset”.
- Remove the plug under the CIU, and plug again.
- Load token again,and all should go well.
Read also: 5 Reasons Why Your Prepaid Meter Is Rejecting Tokens