In a professional setting, work etiquette is the guiding principle. They are rules forming the backbone of the behaviours that should and should not be condoned.
Regardless of whether the setting is physical or remote, they still apply. These rules are established to ensure that the working environment is productive and harmonious. Work etiquette lets workplaces run like a well-oiled machine with fewer to no hiccups.
So, regardless of the position individuals hold in an organisation, they must adhere to these guiding principles.
Hereon, you’ll learn the importance of adhering to these rules, and what they are specifically. Let’s delve in!
The Do’s of Work Etiquette
These usually vary from one organization to another. However, there are some general rules or work etiquette that you will always find regardless of the difference in business structure and supply. They are as follows:
Courteous Communication
Respect begets respect.
Effective communication is an essential skill to possess. When speaking to clients, supervisors, or colleagues, ensure that you communicate respectfully at all times.
Don’t be so informal in your interactions as you would with your best pal. Always let your professionalism show in your manner of communication, whether written or verbal.
Also, speaking is not the only way of communication. Learn to listen to what others have to say or chip in regardless of their status. Listen actively to show that you respect the opinions of others.
Give your colleagues, clients and others your full attention during conversations at all times. The same considerations will be applied when you’re talking too.
Punctuality
This is a virtue you shouldn’t compromise for anything. Always keep to appointments and ensure to get to meetings and other work-related commitments on time.
In a case where you will be unavailable due to unforeseen circumstances beyond you, ensure that you send your regrets. The same applies if you are late. Courtesy demands that you notify the other party promptly in case anything contrary comes up. This way, it shows that you respect other people’s time.
Dress Appropriately
Every occasion has its dress code. To report to the office or go to business meetings, ensure that you are professionally dressed. Abide by the regular personal hygiene and grooming manner.
If your company has a dress code, don’t deviate from it. Note that dressing professionally contributes to portraying a positive professional image of you. So, make an effort to look good and dress well.
Teamwork
Teamwork makes the dream work. Collaborating with other team members in the workspace yields productive returns. Since you are working towards the same goal, render your assistance and support to colleagues who need it. Also, ensure to acknowledge and appreciate the efforts of your team members for a job well done.
Integrity
It is essential to uphold your integrity. Let your word be trustworthy and reliable. Don’t be found gossiping or spreading rumours in the office about colleagues. Rather, uphold ethical standards in every personal interaction.
At the same time, respect the confidential agreements of the company and handle all sensitive information with utmost care.
Flexibility
Being flexible means that you are willing and ready to accept and tackle change whenever it pops up. It is human nature to be able to adapt. It just depends on how well you have trained yourself on this front.
Embrace challenges and see them as opportunities for growth. Be open to changes and be flexible in accommodating colleagues and others in the office.
The Don’ts of Work Etiquette
We’ve looked at the behaviours and mannerisms that must be showcased as a worker in a functioning organization. Hence, it is time to explore some of the things that shouldn’t be done in the workplace.
Some of them are as follows;
Disruptive Habit
Disruptive behaviours like offensive language, and speaking loudly are things you shouldn’t do. Don’t be so quick to share your opinion that you keep interrupting others during meetings or more personalized conversation.
Negative Criticism
To err is human, to forgive is divine. It is inevitable for one to get feedback. However, stay away from negative talk and wait for constructive feedback.
Disrespecting Personal Boundaries
It is nice to set boundaries. Don’t be so quick to judge, comment, or make assumptions about the private lives of others. So, get permission before using others’ things or getting into another person’s workspace.
Excessive Use of Gadgets
Many people are always on social media to get updates and gossip about what’s happening in and outside. The proper work etiquette is to ensure that during work hours, phone call entries, text messages, social media etc. are kept at bay.
Lack of Accountability
Cease making an excuse for your actions. Be responsible for your actions. It entails being told and able to take ownership of your responsibilities. Don’t shift blame onto others but ensure to work proactively to determine the best.
Conclusion
It is crucial to master the work etiquette of your organisation. By adhering to the do’s and avoiding the don’ts outlined above, you can cultivate a reputation for professionalism, integrity and respect.
Incorporating these principles into daily lives, fosters a collaborative and productive work environment, contributing to both individual and organizational success.
Read here: How Remote and Hybrid Work Models Are Shaping Tomorrow’s Office
Researched by Safiya Onayi Ahmed
