NCDC Voice Response Tool Assesses You For COVID-19

9

The Nigeria Centre for Disease Control (NCDC) recently launched an IVR (Interactive voice response) self-assessment tool.

IVR is an automated telephony system which allows you to interact with a computer that is able to gather information and route your calls to the appropriate recipients.

An IVR system (IVRS) can accept a combination of voice telephone input and touch-tone keypad selection and provides the appropriate responses in the form of voice, callback, email and other contact methods.

According to NCDC, Nigerians looking for a complete COVID-19 assesment should dial 01-700-6232, if they suspect that they or a loved one may have been exposed to COVID-19.

The health institute notes that its WhatsApp and Telegram channels are active, and Nigerians can send “Hi” to the WhatsApp number – +234 708 711 0839 for important COVID-19 information or send “Update” for the latest numbers.

NCDC Telegram channel to stay updated is: http://t.me/NCDCgov

📢IVR Self-Assessment Tool

If you suspect that you or a loved one may have been exposed to #COVID19, dial 01-700-6232 for an automated call-back to assess your level of risk.#TakeResponsibility to protect yourself, loved ones and those around you. pic.twitter.com/Sf7RNxu3hu

— NCDC (@NCDCgov) August 4, 2020

Read also: MTN Nigeria Releases Unaudited Results For First Half 2020