MTN Nigeria has apologised for its recent price increase for the 15G data bundle, according to reports obtained by Geeky Nigeria.
In a shocking move, MTN Nigeria had previously increased the price of its 15G data bundle by a staggering 200%, catching subscribers off guard.
In a statement posted on its verified X handle, the company acknowledged the frustration and upset caused by the sudden increase, stating “You dey vex (you are angry). We know.”
MTN Nigeria further admitted that explanations and justifications would not suffice, simply attributing the price hike to a “mistake”.
“To our 15G digital bundle lovers,
“You dey vex (you are angry). We know.
“We know how upsetting it might have been to suddenly wake up to a 200% increase on your favourite digital bundle.
“We could share several reasons, and provide explanations, but ‘omo, all-that one na story’”.
“We don cast. We get it and admit it. Let’s just say na mistake.
“In this love season, don’t stay angry with us. Please, forgive and forget. You matter die and we will never stop showing you how much. Let’s continue our relationship.
“Thank you for your understanding”.
The company’s seeks forgiveness from its subscribers, emphasising their importance and commitment to maintaining a positive relationship.
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