The “Link Error” on Mojec prepaid meter is one of the common errors users of Mojec may encounter while using the prepaid meter in Nigeria.
Electricity Distribution Companies in Nigeria such as Eko Electricity Distribution Company (EKEDC) and Ikeja Electric (IE) have different procedures for resolving the “Link Error” on Meter.
If you are trying to load your credit token and you are getting “Link Error”, Kindly follow the instructions below:
- Ensure CIU is powered with DURACELL battery.
- Plug the CIU to power supply(not generator or inverter).
- Ensure its within proximity to the meter.
- Ensure CIU is paired with the meter.
To pair the meter, kindly type 525817005382 on the CIU and press enter, after which you can input the token purchased.
Please make sure this is done when there is power supply in your neighborhood and inside the apartment where the meter is installed.
If the error persists, note your meter number, phone number, and account number, then contact your electricity distribution company.