How To Load Your IE Token (Steps)

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Ikeja Electric (IE) customers that are experiencing issues loading their tokens can now follow the steps outlined by the company.

According to IE, customers that are experiencing difficulty in loading their energy token, should visit the website – https://ie-payments.com/apps/tariff-migration-token/ and follow the instructions.

Customers should ensure the three sets of their tokens are inputted as stated.

Where the 1st set of the token is given, you are to continue with the 2nd and 3rd sets.

Also, In the case of customer vended and tokens not being in the three sets on the purchase receipts, fetch the KCT on IE Website – https://ie-payments.com/apps/tariff-migration-token/.

EDMI METER

Number Sequence

43xxxxxxxxx

Token Loading Format

• Input the first 20 digits and press enter. Meter will display succeed.
• Then continue with 2nd set of 20 digits and meter will display succeed.

Hexcel Meter

Number Sequence

46xxxxxxxxx

Token Loading Format

• Input the first 20 digits and press enter. Meter will display succeed.
• Then continue with 2nd digits and meter will display succeed.

Conlog Meter

Number Sequence

04xxxxxxxxx

Token Loading Format

• Input the first 20 digits and press enter. Meter will display succeed.
• Then continue with 2nd digits and meter will display succeed.

Unistar

Number Sequence

23xxxxxxxxx

Token Loading Format

• Input 4 digits and press enter (display P1 and continue 4/4 digits)

Mojec Meter

Number Sequence

45xxxxxxxxx

Token Loading Format

• Input the first 20 digits and press enter. Meter will display succeed.
• Then continue with 2nd digits and meter will display succeed.

Dear Customers,

The challenges you are currently facing with loading your token is due to system migration into the new tariff. Our IT teams are working to resolve this. 👏

See process to load the different meters below.

We apologise for the inconvenience.

Thanks#IECares pic.twitter.com/KayFddkinM

— Ikeja Electric (@IkejaElectric) September 4, 2020

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