Prepaid meters have become increasingly popular in Nigeria for their convenience and cost-saving benefits.
However, sometimes users may encounter issues, such as being stuck in tamper mode. If you’re facing this problem with your Mojec prepaid meter, fear not! In this article, we’ll guide you through the steps to clear tamper mode and get your meter back in working order.
Understanding Tamper Mode
Tamper mode is a protective feature designed to prevent unauthorized access or tampering with the prepaid meter. It can be triggered by various events, such as a power surge, power outage, or an attempt to bypass the meter. When tamper mode is activated, the meter will stop supplying electricity until the issue is resolved.
Steps to Clear Tamper Mode on Mojec Prepaid Meter
Step 1: Identify the Tamper Indicator
Locate the tamper indicator on your Mojec prepaid meter. It is usually a small LED light that blinks or remains lit when tamper mode is active. The location of the tamper indicator may vary depending on the model of your meter, so refer to the user manual for guidance.
Step 2: Disconnect the Power Supply
Before attempting to clear tamper mode, ensure that the power supply to the meter is disconnected. This is crucial for your safety and to prevent any further damage to the meter.
Step 3: Wait for 10-15 Minutes
After disconnecting the power supply, wait for approximately 10-15 minutes. This waiting period allows the meter to reset and clears any residual charges or errors that may have triggered tamper mode.
Step 4: Reconnect the Power Supply
Once the waiting period is over, reconnect the power supply to the prepaid meter. Ensure that the connections are secure and there are no loose wires or damaged cables.
Step 5: Check the Tamper Indicator
Observe the tamper indicator on your Mojec prepaid meter. If tamper mode has been successfully cleared, the indicator should stop blinking or remain off. This indicates that the meter is now functioning normally.
Step 6: Verify Meter Functionality
To confirm that the tamper mode has been cleared, test the functionality of your Mojec prepaid meter. Ensure that it accurately displays your electricity consumption and allows you to recharge or top-up as needed.
Preventing Future Tamper Mode Activations
While clearing tamper mode is essential, it’s equally important to take preventive measures to avoid future activations. Here are a few tips:
- Ensure that the meter is properly installed by a qualified electrician.
- Avoid overloading the meter by connecting too many electrical appliances at once.
- Protect the meter from power surges by using surge protectors.
- Regularly check for any signs of damage or loose connections.
- Follow the manufacturer’s guidelines for maintenance and troubleshooting.
Clearing tamper mode on your Mojec prepaid meter is a relatively simple process that can be done by following the steps outlined in this article. Remember to prioritize your safety and consult a professional if you encounter any difficulties. By taking preventive measures, you can minimize the chances of tamper mode activations and enjoy an uninterrupted electricity supply.
Read Also: MOJEC Prepaid Meter Codes And How To Troubleshoot